How to stop or deactivate auto renewal for your MTN data plan

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Posted by on Saturday September 14, 2013 at 9:26:18:

I initially wrote an article on how I had been having problems with MTN data plan auto renewal since that feature was something new to the service we are already used to. In the past, MTN's data services didn't' come enabled with an auto-renewal feature and if you ask me, this really saved costs for the user. However, since they began this automatic renewal service, it has become confusing for a lot of users who have been used to the old service.

Just Send No to 131

Personally, my auto-renewal feature made me to spend more than I had originally intended to spend on MTN's 24 hr data plan.

I had subscribed to the N100 24 hr data plan and only intended to use it for 24 hrs on my mobile phone. However, I was surprised to find out that the service did not cut off automatically after 24 hrs but was automatically renewed from my airtime credit. Ok, I then send RESET to 131 in order to switch back to the old mode but again that did not work as I was automatically renewed again after 24 hrs. While I was still trying to figure out how to stop the data service from renewing automatically, it only kept on renewing till all my phone credit was exhausted(about N1000).

Just Send No to 131

I even went to the MTN website to see if there is a list of supported codes for the 131 service but none was listed except how to subscribe to the data plan. Personally, I'd say that it's not good to starve your customers of adequate information.

Anyway, I've finally gotten the code for stopping the automatic data renewal service and it is this; "No" to 131. Yes, just send No to 131 and auto renewal will be stopped for your plan.

Just Send No to 131

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Comments:
Re: How to stop or deactivate auto renewal for your MTN data plan Reply by mohammed on Friday September 20, 2013 at 23:45:8:

i realy thank u brother, u saved me from arm robbers because mtn are the only license arm robbers we have in the country



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Sammie Brown on Sunday October 13, 2013 at 7:37:25:

Seriously speaking MTN should be sued for some of their dubious services aim at defrauding their customers. Services such as the stupid MTN data plan auto renewal. If not a dubious thing why would they expect someone activating N100 to want a renewal after exhausting it?
It's just Criminal instinct aimed at defrauding.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by anonymous on Monday October 21, 2013 at 2:3:0:

Thanks. U jst saved me alota stress. Subscribed for d same 24hr package, didn't evn notice dt d subscription auto renewed. I went to google immediately I did, and this post was d 1st entry I opened



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Anonymous on Saturday October 19, 2013 at 17:15:49:

I guess it is MTN's trick of collecting their subscriber's money. It also happend to me. They could have informed their subscribers before introducing the autorenewal measure, but they chose not to.

Shame on MTN!

To deactivate autorenewal, send "No to 131" like has been mentioned earlier.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Alhaji Ibrahim on Monday October 28, 2013 at 10:40:23:

Sir,

Thank you so much and God bless, you have save me alot! MTN do not do good in this regard. I am highly appreciated your effort!



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Felix Okoli on Monday October 28, 2013 at 13:32:52:

I guess they had a right to do what they did. Remember as a subscriber, you probably signed up to a lot of their terms of service, even though some of them were not so explicit.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by P.A.A on Sunday October 27, 2013 at 15:6:54:

Thanks alot.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Ngozi on Sunday November 17, 2013 at 8:44:1:

Thank you Felix you are good



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by HONOURABLE GEORGE on Sunday November 17, 2013 at 14:31:42:

thank you bro, first of all i noted Etisalat for dis spam, i never knwen Mtn could stick dis low to such a dubious act . MTN honestly una don fall una hand.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by AMMAR on Wednesday November 20, 2013 at 10:52:54:

Sir. I need to deactivate my auto quotes weekly plan from MTN. PL HELP




Re: How to stop or deactivate auto renewal for your MTN data plan Reply by weezdom on Friday January 10, 2014 at 17:23:22:

tanxt bro



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by muhammed G on Monday January 20, 2014 at 20:32:6:

thanks 4 your contribution.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Bamgboye Oluwole on Thursday January 30, 2014 at 5:50:21:

Thanks bro! You just saved me from the smooth criminals. Its an intentional act not being explicit in all the terms and condition pertaining to that. Not surprised since the first time mtn bombarded this country they exploited our ignorance and we bought sim card sold for #100 for #35000.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by samsong on Wednesday February 19, 2014 at 10:10:57:

my dear brother man! U have saved me 4rum d hands of froud dealiers! Tankx man! Pls i need ur numbs ! I need a person lyk u! All dsame tankx man! U 2 much!



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by VICTORIA on Wednesday March 12, 2014 at 7:59:32:

Thank you So much 4 dis Post. U are a Credit Saver. I sufferred D same Fate. It was an intentional act leaving som1 without a Clue has 2opt out of subscription. MTn License Shod Be Withdrawn they ar just criminals in disguise of service providers. Thnx a lot



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by tola on Friday March 14, 2014 at 5:59:26:

Tanx a lot.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Nasiru El-hikaya on Saturday April 5, 2014 at 8:59:15:

Thanks Felix.I had been sending STOP in capital letters to 131 but that could not deactivate it.I shouldn't have wanted to stop it but just the network is so much slow and not even loading ....MTN must change this ugly attitude.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by kelly on Monday April 21, 2014 at 7:5:56:

Thanks



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by NaNa on Sunday April 13, 2014 at 9:25:36:

Thank you very much for this info.... Just sent you the 100 naira credit that dis MTN thieves would have collected.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Felix Okoli on Sunday April 13, 2014 at 9:25:36:

Thanks Nana. I did receive it.


Re: How to stop or deactivate auto renewal for your MTN data plan Reply by stevebama on Saturday May 3, 2014 at 17:17:4:

Words can't describe the criminality MTN has unleashed on Nigerians since their inception into Nigerian Telecommunication system. But I apportion a maximum degree of blame to our government who licensed them to perpetrate this injustice. Operation licenses can be withdrawn if the acquirer usurped the terms. Perhaps, our government via its telecommunication regulator NCC is getting their share of the dubious bargain that's y they remained silent. At first, it was OBJ whose perceived contribution to lifting Nigeria's communication status also featured sapping the poor citizenry of their hard earned money through his dubious mobile account recharge method which he unleashed in alliance with MTN.Despite all these, Nobody has questioned MTN's operations with necessary vehemence. Hence, we suffer in penury. This is a huge laxity. God is our only saviour.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by gibson solomon on Saturday May 10, 2014 at 6:26:55:

glo wicked oooh this people done kill me die.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by emk on Thursday May 29, 2014 at 10:39:38:

Ur code was of great assistance.

Thanks,



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by 24 on Wednesday June 4, 2014 at 2:2:40:

Thanks for the code, u are a money saver ..




Re: How to stop or deactivate auto renewal for your MTN data plan Reply by kalio david on Thursday June 26, 2014 at 8:47:0:

MTN..its not der fault becuz we decided to use MTN abi I go change sef...The No to 131 shld it be all block letters



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Felix Okoli on Thursday June 26, 2014 at 8:47:0:

It doesn't have to be all in block letters


Re: How to stop or deactivate auto renewal for your MTN data plan Reply by kerry on Monday June 30, 2014 at 18:42:25:

I did a day plan this morning I want to deactivate it because I was t to do the 4.5g plan.. How would i deactivate the 10mb plan



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by afayz beebah on Friday July 4, 2014 at 9:36:18:

It was on this broke day; I have just 200 on my phone, so i decided to subscribe the 24hrs 10mb data plan and keep the remaining airtime for some important calls i need to make. Because i browse the internet so much i exhausted the MB before time. I tried to make calls but they advice me to borrow airtime; i check my balance it was 0:00naira, i was really feeling bad about this until i found out the subscription was renewed. Right now I'm browsing with that... checking if there is a code to stop this MTN criminal act and here i am. My p is solve

THANKS MAN



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Felix Okoli on Friday July 4, 2014 at 9:36:18:

Glad it helped you




Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Medo on Sunday July 13, 2014 at 11:41:41:

thanks a lot. it really helped



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by MR. ETIM on Sunday August 10, 2014 at 8:23:34:

Mtn should have include the option of stopping the auto renewal while giving feedback when one is checking his/her data balance or better still make the auto renewal optional. Meanwhile i am proud of you mr Felix thanks a lot.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by saminu ahmad on Sunday August 10, 2014 at 11:12:13:

I'm very happy as I have this.
thanks.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Alex on Saturday August 16, 2014 at 13:56:46:

Felix, I'm Alex, Thanks for the kindness...



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Felix Okoli on Saturday August 16, 2014 at 13:56:46:

I'm happy it was helpful


Re: How to stop or deactivate auto renewal for your MTN data plan Reply by sam kaze on Friday August 29, 2014 at 21:3:51:

tanx man u saved my unit u knw



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by ogbonna john on Friday September 5, 2014 at 11:50:52:

thanks bros.God bless u.mtn should change from their wicked act.mtn una dey ++ up.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by M. Ikya on Saturday October 4, 2014 at 21:48:10:

Thank you so much, God bless you.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by ben o ben on Wednesday December 17, 2014 at 20:10:20:

tanx felix. u r d man.




Re: How to stop or deactivate auto renewal for your MTN data plan Reply by steve on Monday December 22, 2014 at 23:37:40:

Thanks and God bless.




Re: How to stop or deactivate auto renewal for your MTN data plan Reply by bimental.com on Tuesday December 23, 2014 at 19:40:22:

Wow... I just sent d word 'no' to 131.
They said they will Deactivate me tomorrow, that's when d plan is meant to expire Sha. ... I never knew ohh... Chai... Tks for d tip sir Kolitech!



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Hirke on Friday February 13, 2015 at 15:35:8:

Many thanks Felix!

Mtn and others like them do not have the word shame in their vocabulary anymore. But I blame the so called NCC which is worse than MTN by the way.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by fauxy newa on Sunday March 29, 2015 at 12:59:29:

tnx my brother u just save me from this stupid mtn line, tnx once again



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Stella Nwachukwu on Monday April 13, 2015 at 6:19:55:

Thank u so much my dear Felix. God bless u for dis useful information n saving me from dis thieves dat call dem self mtn. so hw do i send d credit?
Send No to 131.


Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Cheska on Thursday April 16, 2015 at 7:2:43:

I really appreciate. It worked. but will they still collect my remaining 100 by that tomorrow it will expire



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Clara on Saturday April 25, 2015 at 19:24:33:

Thanks my bro 4 saving me 4rom a heart attack, God Bless u.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Felix Okoli on Saturday April 25, 2015 at 19:24:33:

Amen o.


Re: How to stop or deactivate auto renewal for your MTN data plan Reply by NG on Monday May 4, 2015 at 20:59:28:

Thanks so much .those crooks nearly finish my airtime. NCC pls address this method of robbery by mtn. Many pple are trapped in this their net not knowing how to get out . This is curroption in its highest order. stealing by trick. Pls investigate. Thanks again Felix.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by tolux2000 on Wednesday May 13, 2015 at 21:33:10:

chair man, tankz oo. Dis saved me alot of stress. Rather dan to call 180



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by stephen on Wednesday May 13, 2015 at 24:6:1:

thanx a lot



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Muhammad b yahaya on Monday May 18, 2015 at 7:36:30:

Tnx alot



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Abby on Saturday May 23, 2015 at 9:33:8:

How do i cancel my subscription before expiry date. I need to change plan.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Yeenqar on Friday June 26, 2015 at 20:2:20:

Fankz bro #licensedarmedrobbers....na deir name b dat



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Paul on Sunday June 28, 2015 at 12:1:39:

Thx, But it cancels the plan as of date of roll-over. I don't know if I subscribe for a new plan what will happen. Guess these MTN robbers will find some way of cheating me.



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by BABALE on Sunday November 1, 2015 at 16:10:0:

THANKS MUCH..........

THEY ALMOST USED ME TO PAY THEIR FEDERAL GOVERNMENT FINE SHAH



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Femi Hassan on Friday December 18, 2015 at 12:23:58:

Thank you very much. God bless you



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Salphinah on Tuesday January 5, 2016 at 9:52:29:

Hi,

Thank you very much. MTN has been milking me for a long time. And i do not not know i get to subscribe to this plan. I hope other can see your effort of help.

Regards



Re: How to stop or deactivate auto renewal for your MTN data plan Reply by Charles on Monday January 18, 2016 at 5:39:13:

My goodness! Thanks be to God, I searched the web for this. Even the Customer Help Line is over crowded with Customers. Honestly, I kept sending 'STOP' & 'CANCEL' to 131, and the automatic subscription continued all the more. Now, I know it's 'NO' to 131. Fantastic!





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